South Carolina Couple gets wedding photos after 2 year wait

Written By: Bridezilla
Josh and Linda Smith are one of hundreds of South Carolina couples who paid top dollar for Lexington County-based Celebration Studios to handle their wedding photography and videography only to watch the company crumble before receiving the keepsakes from their special day.
The attorney general announced it would release wedding photos to hundreds of couples like the Smiths in North Augusta who spent a small fortune on wedding photography and never received their photos.

The Smiths, who married in May 2006, were one of 846 couples who complained to the South Carolina Division of Consumer Affairs about Celebration Studios. The company has since filed for bankruptcy and the photo albums and video recordings of those weddings have been under lock and key by court order.
Now, the attorney general announced the photos and videos would be released by court order in three weeks.
This still does not fix the Smith’s problem. The couple recently paid an additional $350 for their photo album and finally have it.
“We got our album, but we had to pay for it, which was pretty ridiculous,” said Mark Smith. “We weren’t happy about that.”
But a custom portrait remains missing and Mr. Smith does not know if the court-ordered release includes his portrait. The Smiths paid $4,750 to Celebrations Studios to handle their wedding photos and video nearly three years ago. “I’m missing my portrait. Wherever it is, I want it,” said Mr. Smith. “Even if it’s the picture blown up, I’ll get it framed.”
Last week, the state sued Celebrations Studios. The Office of the Attorney General and Division of Consumer Affairs charged Celebration Studios with violating the state’s Consumer Fraud Act and Advertising Regulations.
Complainants across the state alleged the company left them without contracted and paid-for items and services or failed to give refunds, according to the attorney general’s office.
“Our focus remains on getting consumers the contracted and paid-for items that have not been delivered to them. These newlyweds want their wedding keepsakes and today’s action ensures that all existing items in the possession of the defendants and their subcontractors will be preserved,” said Attorney General, Henry McMaster.
The Smith’s story began when they chose Celebration Studios to handle their wedding photography based on positive recommendations from friends, relatives, wedding magazines and Web sites. After their honeymoon, they waited months to schedule a design session for their photo album, as expected.
Unlike many couples who never received any material from Celebration Studios, the Smith’s received six botched-up DVDs and photo proofs. The first draft of the wedding video had the theme music to “The Sopranos” as background music, even though the couple never approved it or asked for it. Another copy skipped constantly while still another had footage of another couple on it.
From there, obtaining their wedding photos and video became a challenge. Nearly two years passed before they began losing patience and discovered a Yahoo! chat group called “Wronged by Celebrations.” The group had 400 members, from customers to employees to subcontractors. Many of the members were couples joining together to find out what happened to their photos and how to get them back.
The chat group helped bring the problems for Celebration Studios to a head and class action lawsuits were brought against the business in New York City, New Jersey, and South Carolina. Soon after, the Division of Consumer Affairs caught wind of it, as well as the media, and Celebration Studios filed for bankruptcy. Up to that point, the company had still been accepting new customers.

